Frequently asked questions
Answers for customers and platform users getting started with projects, uploads, analysis Blocks, literature workflows, and support.
Getting started
The basics for new customers and research teams evaluating Matter42.
What is Matter42 for?
Who uses Matter42 Atlas?
Do I need to write code to use Matter42?
Where should I start after signing in?
Data and analysis
How uploads, parsers, and built-in scientific workflows behave.
What file types can I upload?
What happens after I upload a file?
Which analyses are available today?
Can I analyze paired Raman and PL data from the same sample?
Can I focus analysis on clean material only?
Reliability and interpretation
How to think about model outputs, calibration, and review steps.
Are the scientific results automatic or should I review them?
How are defect density and classification results generated?
What if the parser or analysis looks wrong?
Projects, security, and support
Operational questions for teams using Matter42 in day-to-day work.
How should I organize work?
Is my uploaded data public?
Can Matter42 run without sending data outside our network?
Can I run Blocks built in the cloud on an offline machine?
Where can I find documentation?
How do I get help from the Matter42 team?
See materials intelligence on your data
Bring a Raman map, a PL scan, or a process question. We’ll show how Atlas analyzes it and how it fits your workflow.


